1. Information about cookies
A cookie is a small file of letters and numbers that, if you agree to their use, is stored on your browser or the hard drive of your computer or device. They contain information that is transferred to your hard drive.
The cookies that we could use can be split into the following categories:
Strictly necessary cookies.
These are cookies that are required for the operation of this website. They include, for example, cookies that enable you to log into parts of the website.
Analytical / performance cookies.
These cookies allow us to recognise and count the number of visitors to the website and to see how they move around within the website when they are using it. This helps us to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to the website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
2. The cookies we use
We use the following cookies:
|Analytical cookies||Analytical cookies||Analytical cookies for us to better craft the user experience based on your page view experiences.|
|Necessary Cookies||cookiesAccepted||Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.|
|Necessary Cookies||PHPSESSID||Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.|
3. How you can block cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
However, please be aware that blocking cookies may affect your ability to use the website. In particular, you may not be able to access all or parts of the website or use the functionalities contained on it.
If you wish to know how to remove cookies then please visit www.aboutcookies.org where you can find out more information.
Mayfair Contract Flooring Limited (we) are committed to protecting and respecting your privacy.
The purpose of this policy is to help you understand what kind of information we collect in connection with our products and services and how we will process and use this information.
This policy, together with any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting this website, you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (Act), the data controller is Mayfair Contract Flooring Limited, a limited company with its registered office at: 1 Bickenhall Mansions, Bickenhall Street, London, W1U 6BP. Registered Number 7182411.
1. Information we collect from you
We will collect and process the following categories of data about you. Collecting this data is essential to us being able to supply products and services to customers and clients.
Information you give us.
This is information about you that you give us by filling in forms on the website (Site), interacting with the Site or by corresponding with us by phone, e-mail or otherwise.
The information you give us may include your name, address, e-mail address, phone number and bank details, together with (in the case of Sub-Contractors) your NI/UTR Number, Passport/ CSCS information, qualifications etc.
Information we collect about you.
This is information that we collect automatically about your visit during your time on the Site. It typically involves technical information and is often collected using small data files called “cookies”. This information helps us to provide you with a good experience when you browse the Site and also to indicate where the Site requires improvement.
Information we receive from other sources.
This also includes information that we receive from third parties, such as business partners, sub-contractors in technical services, advertising networks, analytics providers, search information providers and so on. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Social Media platforms
We do not operate any social media platforms.
It is our process and protocol that any personally identifiable data gathered on these platforms is only in response to users interacting out of their own volition with our marketing pages. The contact is deemed as a legitimate business enquiry. The personal contact data is removed from the site once the enquiry is processed or the user has requested so.
Our website uses StatCounter Analytics to collect information about how visitors use our website. We anonymise this data at the point of collection.
We use one third party to process personal data on our behalf. This third party has been carefully chosen and complies with the legislation. The third party is based in the USA and is EU-U.S Privacy Shield compliant.
2. Uses made of the information
A key requirement of UK Data Protection law is that we have a lawful basis for each aspect of processing of your Data.
|2.1||Where data is collected for the purpose of fulfilling a contract with you, we will use your data on the basis that processing is necessary to fulfil that contract, which may include the following types of processing:|
|2.1.1||To deliver services and products which have been ordered by customers and clients (including customer care works);|
|2.1.2||To ensure that content from our site is presented in the most effective manner for you and for your computer;|
|2.1.3||To carry out our obligations arising from any contract entered into between you and us (including for the purposes of debt collection);|
|2.1.4||To administer the Site and for internal operations, including troubleshooting, system and security updates, data analysis, testing, research, statistical and survey purposes;|
|2.1.5||To allow you to participate in interactive features of our service, when you choose to do so;|
|2.1.6||As part of our efforts to keep the Site safe and secure; and|
|2.1.7||To notify you about changes to our service.|
|2.2||Where we are required to process data in order to comply with our legal obligations, we will use your data on the basis that it is necessary to do so for the purposes of legal compliance, which may include storing your data in order to establish, exercise or defend legal claims within the relevant statutory limitation periods.|
|2.3||Where we have a legitimate interest (which you may object to at any time as set out below) to process data, we will use your data on the basis that we have legitimate interest to do so which is not overridden by your rights and freedoms.|
|2.4||Where we have obtained your consent (which may be withdrawn by you at any time as set out below) to processing data, we will use your data on the basis that you have given your consent.|
3. Disclosure of your information
We may share your information with:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
- Analytics and search engine providers that assist us in the improvement and optimisation of the Site;
- Third party support services, such as, but not limited to project management tools, accounting systems and hosting data centre; and
- Third parties we use to recover money you may owe us or to whom we may sell your debt.
We will disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;
If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our clients will be one of the transferred assets;
If it is necessary to disclose your data to our professional advisers (for example, to our legal advisers or our accountants); or
To protect our rights, property or safety, or those of our clients or others.
4. Where we store your personal data
All information that you provide to us is stored on our, or our selected business partners’, secure servers, and we will take reasonable steps to protect your information in accordance with this policy, including (without limitation):
Installing a secure firewall;
Using anti-virus protection software;
Encrypting data; and
Carrying out regular back-ups.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to the Site; and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The data that we collect from you will be transferred to, and stored at, a destination inside the European Economic Area (“EEA”) or, where transferred or stored outside the EEA, will only be made to those states which the European Commission has deemed to have adequate data security protection or which are otherwise permitted under UK data Protection law.
5. How long we keep your data
We will process your data for no longer than is reasonably required. We consider this to be the amount of time that we need your data in order for any processing which is carried out on the basis of one or more lawful basis set out above.
6. Your rights
In order to exercise any of your rights, please write to us at our registered office, contact us by telephone or email us using the details set out below
|6.1||You have the right to ask us not to process your data for marketing purposes. You may object to our use of your data for marketing purposes contacting us and informing us that you object to our processing of your data for marketing purposes.|
|6.2||In respect of processing which we carry out on the basis that we have a legitimate interest, you may object to our processing for specified purposes or at all at any time. You may object by contacting us and informing us that you are objecting to processing for one or more of the purposes for which we have legitimate interest to process your data.|
|6.3||In respect of processing which we carry out on the basis that you have given consent, you have the right to withdraw consent to our processing for specified purposes or at all at any time. You may withdraw consent by contacting us and informing us that you are withdrawing your consent for one or more of the purposes for which consent was given.|
|6.4||You may request to have any incorrect information corrected or to have your information deleted.|
|6.5||TYou have the right to request a copy of information held about you by us. Generally we will provide this information free of charge, however in certain circumstances we reserve the right to charge a reasonable fee to meet our costs in providing you with details of the information we hold about you in accordance with UK data Protection law.|
|6.6||In certain circumstances, you have the right to require us (and our third party data processors) to erase your data without undue delay, although we reserve the right not to erase data (or to inform our third party data processors) where processing remains necessary for purposes which are permitted by UK data Protection law.|
|6.7||You have the right to request that your data is made portable for the purposes of transferring data to another supplier in relation to:|
|6.7.1||data which you have provided to us;|
|6.7.2||data which is processed on the basis of your consent or the performance of a contract; and|
|6.7.3||data which is processed by automated means.|
7. Right to lodge a complaint
We will endeavour to only use data that is relevant to our purpose and to ensure your data is kept secure however sometimes errors occur. If you wish to raise a complaint on how we have handled your data, you can contact us as set out below. If you are not satisfied with our response or believe we are not processing your data as required by law, you can contact the Information Commissioners Office on 0303 123 1113 and at www.ico.org.uk.